Terms and conditions respecting À la Carte Express online orders

In accessing the À LA CARTE EXPRESS online order site, you agree to abide by the terms and conditions governing the use of the site. If you do not agree to abide by these terms and conditions, we urge you to leave the site immediately. As terms and conditions change from time to time, we invite you to return to this page occasionally to apprise yourself of any changes. Continued use of the site subsequent to any change(s) shall be construed as acceptance of the change(s) made.

Use of this site is restricted to individuals twelve (12) years of age or over. It is incumbent upon parents and guardians to ensure that children under the age of twelve (12) years do not use the site.

Accuracy of information posted on site

We make every effort to maintain our website up to date with a view to avoiding any misunderstandings. However, prices are subject to change without prior notice. The exact total of your order will be forwarded to you along with the confirmation of your order.

Please note that all menu prices are listed in Canadian dollars and do not include applicable taxes. Taxes are, however, included in the total amount payable indicated on the site.

Disclaimer / limit of liability

The information and services displayed on or available through our website may contain technical inaccuracies or typographical errors. This information is periodically changed and updated. À LA CARTE EXPRESS and/or its suppliers and/or its partner restaurants are entitled at any given time to make improvements and/or changes to the services provided without prior notice to such effect.

À LA CARTE EXPRESS neither declares nor guarantees that service will be provided without interruption, be exempt from errors or that the Internet service provider will be free of viruses or other harmful components. À LA CARTE EXPRESS further neither declares nor guarantees that the use or outcome following use of the site will be accurate, appropriate or reliable.

À LA CARTE EXPRESS cannot guarantee delivery within 45 minutes. In some instances, delivery time may be as long as one (1) hour. Customers hereby specifically agree that À LA CARTE EXPRESS cannot be held liable in any way for the transmission of information or for transactions made by means of our online order site.

À LA CARTE EXPRESS AND/OR ITS SUPPLIERS AND/OR ITS PARTNER RESTAURANTS SHALL NOT BE HELD LIABLE IN INSTANCES OF DIRECT DAMAGES, INCIDENTS OR PUNITIVE DAMAGES, INCIDENTAL, SPECIAL OR INDIRECT DAMAGES, OR ANY OTHER DAMAGES WHATSOEVER, NOTABLY DAMAGES RESULTING FROM THE LOSS OF USE OF DATA OR THE LOSS OF PROFITS OWING TO THE USE OR OPERATION OF THE SERVICE, DELAYS OWING TO THE USE OR IMPOSSIBILITY OF USING THE SERVICE, PROVISION OR FAILURE TO PROVIDE THE SERVICES SET OUT HEREIN, OR DAMAGES ARISING FROM THE SERVICE OR USE OF THE SERVICE, WHETHER SUCH LIABILITY IS CONTRACTUAL OR NON-CONTRACTUAL, CRIMINAL OR TECHNICALLY CRIMINAL, OWES TO AN ACT OF NEGLIGENCE, OR IS BASED ON NO-FAULT LIABILITY OR OTHER, EVEN IF À LA CARTE EXPRESS AND/OR ITS SUPPLIERS AND/OR ONE OR OTHER OF ITS PARTNER RESTAURANTS HAS/HAVE BEEN FOREWARNED OF THE EVENTUALITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW A DISCLAIMER OR LIMIT OF LIABILITY FOR INDIRECT OR INCIDENTAL DAMAGES. IN INSTANCES SUCH AS THESE, THE AFOREMENTIONED LIMIT OF LIABILITY MAY NOT APPLY. IF YOU ARE NOT SATISFIED WITH SERVICE IN WHOLE OR IN PART, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS OF USE, YOUR SOLE RECOURSE IS TO REFRAIN FROM AVAILING YOURSELF OF THE SERVICE(S) PROVIDED THROUGH THE À LA CARTE EXPRESS ONLINE ORDER SITE.

 

Property rights and trademarks

À LA CARTE EXPRESS is the owner of the trademarks and logo.

The material posted on the À LA CARTE EXPRESS online order site, which is to say content, design, copy, graphics and arrangements is the exclusive property of À LA CARTE EXPRESS.

The trademarks of the partner restaurants displayed on the site remain the individual property of each partner restaurant. You are not authorized to modify, copy, reproduce, republish, download on another server, send, post, transmit or otherwise distribute the content appearing on the À LA CARTE EXPRESS online order site, in particular codes and software. However, you may print sections when authorized to do so. Use of site material without the prior written consent of À LA CARTE EXPRESS is strictly forbidden.

 

Refund policy

If you are not satisfied with your order, please contact our customer service department at 514 933 7000 option 2. It will be our pleasure to resolve the situation for you including an immediate partial or complete refund of your order.



ABOUT US

À la Carte Express is a pioneer company in the multi-restaurant delivery field in Montreal. Founded in 1996 by Michel Lépine, À la Carte Express, a Montreal-based company, has been delivering your favorite meals for more than 20 years. We deliver to your home or office, 7 days a week. Our fast and experienced delivery team brings you a selection of more than 180 gourmet partner restaurants.